I just wanted to pass on my feedback for an excellent service your company provided recently when I bought spare parts for my fisher and paykel fridge. You responses were prompt and I couldn't believe how seamless the process was. And how quickly I received the parts. Thank you for a great service! I will certainly be recommending your company to anyone who needs spare parts. Cheers,
Just had to send this email to you to say how impressed we are with your website and especially your service...went online yesterday...order my IXL Tastic cover plate (originally purchased 18 years ago) only to find you have it in stock....ordered it and paid online at 7:00am...arrived home the next day and the order is on my door step....absolutely fantastic....will be singing your praises to everyone...many thanks...
Dear Carol our remote arrived safely; we were surprised at 10am this morning. We sort of would not have been surprised if it were Friday. We wish to thank you for a friendly and efficient service especially seeing as I was hopeless on your website. Statewide Appliance Spares you must feel very proud. It is a rare thing these days to get such good service. My husband is going to have a lovely time after struggling for months ha ha. We certainly will recommend you to all our friends. Kind regards
Just wanted to express my sincere thanks for the very prompt and efficient service we received from you. I ordered 2 control knobs a week ago from you and they arrived at my front door this morning. Much more efficient than other online services I have used in the past, so thank you for a job well done. Kind Regards
Hi I phoned around lunch time yesterday after spending several hours trying to get a light bulb for my Fridge Freezer. Choice gave m your number & I spoke to a lady called Sandra who helped me in about two minutes. I received the item at 8am this morning. I have never had service this good or this quick. I live in suburban Brisbane, so I was not expecting a delivery for 3 to 5 days. Just want to send this special message of thanks for such wonderful Australian service. I had been on the phone all morning, getting nowhere, with people who could not speak English, so it was very refreshing to get some good old fashioned service. Thanks once again & please tell Sandra the light bulb works perfectly. Kind Regards
Just excellent service!! Hi, I ordered a handle for our Samsung Front Loader last week, it arrived, no fuss, no hassle, just easy to do business with you. Fitted it last night, no worries. I need a filter for my fridge in a couple of months and I will be ordering from you. Thank you!!
I just wanted to drop a line back to you reference my replacement remote that I received at the door this morning. I cannot believe the expedience that has been achieved in getting it to me since speaking with you on Monday, your efforts and professionalism have been shown to be at the highest level in sales with any company I have dealt with, and I can tell you that my business dealings have taken me around the country and overseas for many years. Please pass this email onto your company heads, so that they know how well you represent their business and their reputation.
I just wanted to let you know that the door arrived on Thursday, and I am very happy with the service during my purchase and the after sales assistance I received on all my enquiries, and the politeness I got through the process from the start to the finish. So am one very happy client and I would recommend you to all my friends.
Can it get any easier ? Ordered this product and in just over 24 hours it was in my hands! You mob are ROCKSTARS. I'll definitely order more gear from you when the need arises and will also endorse/recommend/preach the sensational customer service I've received to anyone needing replacements. Brilliant. Keep it up!!
Recently I had to replace a small part for a vacuum cleaner. My service from Statewide was excellent. The woman who took my call was able to find and price the part very quickly (I did have the exact details) and found it was in stock. It was kept for me. The following week a pleasant man served me and I had the part quickly. Then I asked him why several negatives appeared on your website. He explained that satisfied customers seldom register thanks; clients with a problem complain. Fair enough. So here is my positive response.
I am contacting you to thank you for your incredible service in couriering my order which was placed yesterday to have it arrive in Hobart to me just now. That is amazing service and I am very impressed and will definitely recommend you to anyone looking for spare parts. Thanks again
Thanks for the speedy delivery of the two filters for LG refrigerator...ordered yesterday afternoon and delivered to my Gold Coast address before noon today. First class service which I will certainly use again and will recommend to my friends. Your service leaves retailers on the Coast for dead both on cost and availability. I was told I would have to wait for a month for the filters by one retailer. Thanks again.
To whom it may concern, This is a note of “Thanks” to all at Statewide. From the person who took my call, to the helpful gentleman in spare parts, I was given friendly and helpful assistance in regards to my spare part enquiry and then received the part in record time. I am most impressed and again say a big Thanks for such great service. Well done everyone. Regards
Statewide Appliance Spares are a market leader in the supply of appliance spare parts for more than 30 years. We supply appliance spare parts for most home appliances including washing machines, refrigerators, cooktops, dishwashers, rangehoods, air conditioning, vacuums and more from most leading brands.
Our extensively stocked warehouse includes genuine parts and a large range of universal fitting and great value compatible non-genuine and generic spare parts. We ensure our most popular parts are always in stock and get you the spare part you need, with fast Australia wide delivery. Shop securely online with 24/7 convenience or speak to our dedicated customer service team on free call 1800 005 220. We love to help our customers and offer expert guidance and advice to make buying spare parts easier.